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The privacy of your data is extremely important to us. Cyberfort gather and process your personal information in accordance with this privacy statement and in compliance with UK Data Protection Laws and the General Data Protection Regulation (EU) 2016/679). This statement provides you with the necessary information regarding your rights and our obligations, and explains how, why and when we process your personal data.
From time to time we may need to change this statement due to changes in data protection laws, or, we amend our own policy. If this happens we will notify you that our policy has changed.
Cyberfort registered office is at Venture West Greenham Business Park, Greenham, Thatcham, England, RG19 6HX and we are a company registered in England and Wales under company number 10796111. We have taken a self-assessment and are exempt from registering on the Information Commissioner’s Office Register.
Cyberfort processes your personal information to provide you with our products and services. We will never collect any unnecessary personal data from you and do not process your information in any way, other than as specified in this notice.
The following list below outlines all the mechanisms we use to collect data from you depending upon how you choose to contact us.
When you visit www.cyberfortgroup.com we use a third party service called Google Analytics. This helps us collect standard internet log information and details of behavior patterns. We do this in order to identify things such as the number of visitors to the various parts of the site. This information is strictly processed so that it cannot identify a person or persons. If at any time we decide to collect personal data through our web site you will be notified of any changes to our existing policies and we will be clear and transparent of any changes.
When you visit the homepage on the Cyberfort website you can contact us by
clicking on the GET IN TOUCH hyperlink. Here your e-mail client will open in order
for you to enquire about our products and services. As this is an e-mail typically your
name, email, company name and phone number will be collected as well as any
personal information you choose to enter in the subject field.
The email is directed through to the Cyberfort’s Marketing team’s email address
containing the data submitted. If your query is qualified as a sales enquiry then the data
with be entered and stored into our CRM and then sent to the relevant sales representative
who will use the information to contact you. You will receive regular marketing emails
about our products and services. Each mail you receive from our Marketing department will
give you an option to opt out of any other future promotions.
We provide visitors of our website with as much information about our products and
services as well as our group companies. The Bunker is a managed service provider who
secure and host data in ex-military nuclear Bunkers. They offer arrange of services that
complement the Cyberfort vision. When you click on The Bunker “Find out more” you will
be redirected to The Bunker’s website www.thebunker.net
We provide visitors of our website with as much information about our products
and services as well as our group companies. Arcturus is a cyber security consultancy who
offer a range of products and service that complements the Cyberfort vision. When you
click on The Arcturus “Find out more” you will be redirected to Arcturus website
Our website provides the ability to link to social media sites such as Twitter. Through
these services we provide information to keep our subscribers, visitors and followers up
to date on our activities, products and services. If you do choose to subscribe to any of
these services your personal information will be subjected to these service providers’
Cookies are widely used in order to make websites work, or to work more efficiently, and our site relies on cookies to optimise user experience and for features and services to function properly.
You can use your browser to determine which type of cookies are allowed and you can delete existing cookies. Most web browsers allow some control to restrict or block cookies through the browser settings, however if you disable cookies you may find this affects your ability to use certain parts of our website or services. For more information about cookies visit https://www.aboutcookies.org.
Cyberfort are aware cookie policies may change under the new ePrivacy Regulation, reducing the need for a pop-up notice & using browser controls instead. We are staying updated on the ePrivacy Regulation and will create new policies and templates when the final version is published.
In accordance with recommendations by the Information Commissioners Office (ICO) we have taken the following steps to comply with the EU Privacy and Electronic Communications Directive (PECD). These include:
Will be used with 2FA integration services and will expire after 5 minutes of inactivity.
Cyberfort takes your privacy very seriously and will never disclose, share or sell your
data without your consent; unless we are required to do so by law. We only retain your data
for as long as is necessary and for the purpose(s) specified in this notice. Where you have
consented to us providing you with promotional offers and marketing, you are free to
withdraw this consent at any time.
Cyberfort is committed to working with each data subject and understand our
responsibilities regarding the data we process. We believe in being fair and transparent with
the data we hold and follow the six principles of the General Data Protection Regulation to
ensure the safety of your data. As a data subject you have a number of rights available to you
that you may not be aware of.
You have the right to access any personal information that The Bunker processes about you and to request information about:
If you believe that we hold any incomplete or inaccurate data about you, you have the
right to ask us to correct and/or complete the information and we will strive to correct it as
quickly as possible; unless there is a valid reason for not doing so, at which point you will be
You also have the right to request erasure of your personal data or to restrict processing
(where applicable) in accordance with the data protection laws; as well as to object to any
direct marketing from us; to exercise your data portability rights, and to be informed about
any automated decision-making we may use.
If we receive a request from you to exercise any of the above rights, we may ask you
to verify your identity before acting on the request; this is to ensure that your data is
protected and kept secure.
We do not share or disclose any of your personal information without your consent,
other than for the purposes specified in this notice or where there is a legal requirement. The
Bunker uses Salesforce, Microsoft Dynamics, Ivanti, to provide the below services and
business functions; however, all processors acting on our behalf only process your data in
accordance with instructions from us and comply fully with this privacy notice, the data
protection laws and any other appropriate confidentiality and security measures.
Please note we are currently in the process of migrating our Client Relationship
Management System (CRM) to Microsoft Dynamics. Once transitioned from this system this
privacy statement will be updated to reflect this.
We have traditionally used Salesforce as our CRM. Leads, enquires as well as
prospects and existing customers information are tracked and monitored through this Cloud
based SaaS solution. Salesforce is a US based hosted solution which is subjected to US data
protection laws. The Bunker have a limited number of user licenses which are based on least
privileges and assigned to the Sales and Marketing functions and some senior managers
within the business.
For more information about Salesforce, please read their Privacy Notice at
We are transitioning our current CRM to Microsoft Dynamics. Leads, enquires as well
as new and existing customers information will be tracked and monitored through this Cloud
based SaaS solution. Our Microsoft Dynamics solution is hosted with the UK and subjected
to GDPR and UK data protection laws. Access to this system is limited to the Sales and
Marketing functions and some managers within the business.
For more information about Microsoft Dynamics, please read their Privacy Notice at
As part of The Bunker’s commitment to your data privacy we take every reasonable
measure and precaution to protect and secure your personal data. We work hard to protect
you and your information from unauthorised access, alteration, disclosure or destruction and
have several layers of security measures in place.
Personal data in the European Union is protected by the General Data Protection
Regulation (GDPR) but some other countries may not necessarily have the same high standard
of protection for your personal data Cyberfort uses Salesforce to capture information as
outlined in the Salesforce section. All other Cyberfort’s data hosted on Cyberfort systems is
held within the UK.
You are not obligated to provide your personal information to Cyberfort however, as
this information is required for us to provide you with information about our services, we will
not be able to offer some or all our services without it.
We only ever retain personal information for as long as is necessary and we have strict
review and retention policies in place to meet these obligations. The information we collect
and where you have consented to us using your details are for direct Marketing and Sales
purposes. We will keep such data until you notify us otherwise and/or withdraw your
We only process your personal information in compliance with this privacy notice and
in accordance with the relevant data protection laws. If, however you wish to raise a
complaint regarding the processing of your personal data or are unsatisfied with how we have
handled your information, you have the right to lodge a complaint with the supervisory
Greenham Business Park
T: 01304 814800
Information Commissioners Office
T: 0303 123 1113