Privacy Notice

Cyberfort’s Privacy Notice

The privacy of your data is extremely important to us. Cyberfort gather and process your personal information in accordance with this privacy statement and in compliance with UK Data Protection Laws and the General Data Protection Regulation (EU) 2016/679). This statement provides you with the necessary information regarding your rights and our obligations, and explains how, why and when we process your personal data.

 

Who We Are

In relation to Data Protection, Cyberfort are the Data Controller, and we are committed to complying with the UK’s Data Protection Law and the General Data Protection Regulation (GDPR) for the protection of Personal Data, as well as the principles of data security in the configuration of our services.  We can be contacted at Registered office address Venture West Greenham Business Park, Greenham, Thatcham, England, RG19 6HX.  We are a company registered in England and Wales under company number 10796111. We have taken a self-assessment and are exempt from registering on the Information Commissioner’s Office Register.

If you have any questions about this Privacy Notice or how we use your Personal Data, please contact the Data Protection Officer at info@cyberfortgroup.com.

 

The Information We Collect

The purpose for processing your personal information is to allow us to administer your account with us and to provide the products and services you have requested from us.  We will collect, store and use elements of Personal Data.  The lawful basis for the processing of this Personal Data is on a Contractual Basis and is necessary in order to administer your account and to provide the products and services you have requested from us.

What personal data do we collect?

  • Name
  • Email address
  • Telephone number
  • Business address
  • Business email

 

How do we collect the personal information?

The following list below outlines all the mechanisms we use to collect data from you depending upon how you choose to contact us.

  • Contact
  • Get in touch

 

When visiting our Website

When you visit www.cyberfortgroup.com we use a third party service called Google Analytics. This helps us collect standard internet log information and details of behaviour patterns. We do this in order to identify things such as the number of visitors to the various parts of the site. This information is strictly processed so that it cannot identify a person or persons. If at any time we decide to collect personal data through our web site, you will be notified of any changes to our existing policies and we will be clear and transparent of any changes.

 

Using the Contact Us Forms

When you visit the Cyberfort website you can contact us by completing the contact us forms at the footer of the page. As this is a contact form typically your name, email, company name and phone number will be collected as well as any personal information you choose to enter in the message field.

The email is directed through to the Cyberfort’s Marketing team’s email address containing the data submitted. If your query is qualified as a sales enquiry then the data with be entered and stored into our CRM and then sent to the relevant sales representative who will use the information to contact you. You will receive regular marketing emails about our products and services. Each mail you receive from our Marketing department will give you an option to opt out of any other future promotions.

 

If at any time we intend to further process your Personal Data for a reason not originally communicated, we shall provide you, prior to that processing taking place, all relevant information on the additional processing.
 

 

When you click on The Bunker 

We provide visitors of our website with as much information about our products and services as well as our group companies. The Bunker is a managed service provider who secure and host data in ex-military nuclear Bunkers. They offer arrange of services that complement the Cyberfort vision. When you click on The Bunker “Find out more” you will be redirected to The Bunker’s website www.thebunker.net

Click the link below to find out more about The Bunkers privacy policy;

https://www.thebunker.net/privacy-policy

 

When you click on Arcturus

We provide visitors of our website with as much information about our products and services as well as our group companies. Arcturus is a cyber security consultancy who offer a range of products and service that complements the Cyberfort vision. When you click on Arcturus “Find out more” you will be redirected to Arcturus website www.arcturussecurity.com

Click the link below to find out more about Arcturus privacy policy;

https://www.arcturussecurity.com/privacy-policy/

 

When you click on Agenci

We provide visitors of our website with as much information about our products and services as well as our group companies. Agenci is a cyber security and compliance consultancy who offer a range of services that complements the Cyberfort vision. When you click on The Agenci “Find out more” you will be redirected to Agenci website www.theagenci.com

Click the link below to find out more about Agenci privacy policy;

https://www.theagenci.com/privacy-policy/

 

When you click on Auriga

We provide visitors of our website with as much information about our products and services as well as our group companies. Auriga is a cyber security and compliance consultancy who offer a range of services that complements the Cyberfort vision. When you click on Auriga “Find out more” you will be redirected to Auriga website www.aurigaconsulting.com

Click the link below to find out more about Auriga privacy policy;

https://www.aurigaconsulting.com/privacy-and-cookie-policy/

 

 

Social media

Our website provides the ability to link to social media sites such as Twitter. Through these services we provide information to keep our subscribers, visitors and followers up to date on our activities, products and services. If you do choose to subscribe to any of these services your personal information will be subjected to these service providers’ privacy policy.


Click the link below to find out more about twitters privacy policy;

https://twitter.com/en/privacy

 

Use of Cookies by Cyberfort

Please refer to the separate Cookie Policy https://cyberfortgroup.com/cookie-policy that will detail how Cyberfort use cookies.

 

How We Use Your Personal Data

Cyberfort takes your privacy very seriously and will never disclose, share or sell your data without your consent; unless we are required to do so by law. We only retain your data for as long as is necessary and for the purpose(s) specified in this notice. Where you have consented to us providing you with promotional offers and marketing, you are free to withdraw this consent at any time.

We will also process your details through our internal systems to enable us to send you relevant communications, about matter which we believe are in your interests to know about.  The lawful basis for processing this information internally will be Legitimate Interests.

 

Any email communications we send will comply with the Privacy and E-communications Regulation (PECR).  If you have chosen to opt-in to our direct marketing communications, we will use your information to tell you about products and services from our approved partners but again this is with the intention of helping you remain more secure.

 

The purposes and reasons for processing your personal data are detailed below:

  • We will occasionally send you marketing information where we have assessed that it is beneficial to you as a customer and in our interests. Such information will be nonintrusive and is processed on the grounds of legitimate interests
  • We collect your data which is used by our Sales representatives to contact you to discuss how our products and services may support your business

 

Your Rights

Cyberfort is committed to working with each data subject and understand our responsibilities regarding the data we process. We believe in being fair and transparent with the data we hold and follow the principles of the General Data Protection Regulation (GDPR) to ensure the safety of your data. As a data subject you have a number of rights available to you that you may not be aware of.

 

Your rights include:

  • Right of Access by the Data Subject
  • Right to rectification
  • Right to erasure (‘right to be forgotten’)
  • Right to restriction of processing
  • Notification obligation regarding rectification or erasure of personal data or restriction of processing
  • Right to data portability
  • Right to object (to automated individual decision-making, including profiling)

 

You have the right to access any personal information that Cyberfort processes about you and to request information about:

  • What personal data we hold about you
  • The purposes of the processing
  • The categories of personal data concerned
  • The recipients to whom the personal data has/will be disclosed
  • How long we intend to store your personal data for
  • If we did not collect the data directly from you, information about the source

 

If you believe that we hold any incomplete or inaccurate data about you, you have the right to ask us to correct and/or complete the information and we will strive to correct it as quickly as possible; unless there is a valid reason for not doing so, at which point you will be notified.

You also have the right to request erasure of your personal data or to restrict processing (where applicable) in accordance with the data protection laws; as well as to object to any direct marketing from us; to exercise your data portability rights, and to be informed about any automated decision-making we may use.

 

You have the right to withdraw your Consent with us to collect, process and store your data at any time.  If you wish to withdraw your Consent, then please confirm this in writing to our Data Protection Officer.  Each mail you receive from our Marketing department will give you an option to opt out of any other future promotions.


If we receive a request from you to exercise any of the above rights, we may ask you to verify your identity before acting on the request; this is to ensure that your data is protected and kept secure.  There will be no charge for this service.  If, however, you log multiple requests, or the request is seen as excessive in nature, then there may be a nominal charge which we will request to cover the administration of your request.

 

Sharing and Disclosing Your Personal Information

We do not share or disclose any of your personal information without your consent, other than for the purposes specified in this notice or where there is a legal requirement. Cyberfort uses Microsoft Dynamics, Ivanti, to provide the services and business functions in the below paragraph; however, all processors acting on our behalf only process your data in accordance with instructions from us and comply fully with this privacy notice, the data protection laws and any other appropriate confidentiality and security measures.

 

Microsoft Dynamics

Leads, enquires as well as prospects and existing customers information are tracked and monitored through this Cloud based SaaS solution. Our Microsoft Dynamics solution is hosted with the UK and subjected to GDPR and UK data protection laws. Cyberfort have a limited number of user licenses which are based on least privileges and assigned to the Sales and Marketing functions and some senior managers within the business.
For more information about Microsoft Dynamics, please read their Privacy Notice at

 https://privacy.microsoft.com/en-gb/privacystatement

 

Safeguarding Measures

As part of Cyberfort’s commitment to your data privacy we take every reasonable measure and precaution to protect and secure your personal data. We work hard to protect you and your information from unauthorised access, alteration, disclosure or destruction and have several layers of security measures in place.

 

Transfers Outside of the EU

Personal data in the European Union is protected by the General Data Protection Regulation (GDPR) but some other countries may not necessarily have the same high standard of protection for your personal data.  Cyberfort uses Microsoft Dynamics to capture information as outlined in the Microsoft Dynamics section. All other Cyberfort’s data hosted on Cyberfort systems is held within the UK.

 

Consequences of Not Providing Your Data

You are not obligated to provide your personal information to Cyberfort however, as this information is required for us to provide you with information about our services, we will not be able to offer some or all our services without it.

 

How Long We Keep Your Data

We only ever retain personal information for as long as is necessary and we have strict review and retention policies in place to meet these obligations. The information we collect and where you have consented to us using your details are for direct Marketing and Sales purposes. We will keep such data until you notify us otherwise and/or withdraw your consent.

 

Right to Complain

If you have a complaint about any aspect of Data Protection or if you feel your privacy has been breached by us, we would like to hear from you.  To help us investigate and resolve your concerns as quickly as possible, please contact our Data Protection Officer at:

Cyberfort Group
Venture West
Greenham Business Park
Greenham
Thatcham
England
RG19 6HX
info@cyberfort.com
T: 01635015600

If you are unhappy with the final response you have received from Cyberfort, you have the right to complain to the Supervisory Authority, the Information Commissioner’s Office (ICO) within three months of your last meaningful contact with us.  You can call the ICO on 0303 123 1113 or by visiting their website: https://ico.org.uk/.

 

Links to other Third-Party websites

Please note that this Privacy Notice only applies to Cyberfort and we are not responsible for, and have no control over, information that is submitted to or collected by third parties, such as those where our website may provide links and banner advertisements to third party sites. Since we do not control these websites, you are responsible for reviewing and abiding by the Privacy Policies of those third-party sites to ensure they comply with the applicable Data Protection Regulations.

 

Security Precautions in Place to Protect the Loss, Misuse or Alteration of your Information

Non-sensitive details (your email address etc.) are transmitted over the Internet, and this can never be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk. Once we receive your information, we make our best effort to ensure its security on our system.

 

Changes to the Privacy Policy

Due to any further development of our website, changes to Government Regulations or the implementation of new technologies, this Policy will be reviewed, and may change, from time to time. Cyberfort reserves the right to change this Data Protection information at any time with effect for the future. The revised Policy will be posted to this page so that you are always aware of the information we collect, how we use it and under what circumstances we disclose it. We therefore recommend you read the current Data Protection information again from time to time.

 

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